What they're saying
Our happy customers
Hear from companies like yours about how they saved time, budget and reduced efforts
when migrating between help desks
We have been very impressed with the results.
Overall I felt the process was smooth with good communication from the team – any delays were entirely our side whilst we digested and reviewed our current setup versus the migrated sample.
Effortless transition to Freshdesk®
Great - the migration from Help Scout to Freshdesk® worked very smoothly!
I highly recommend!
The tool is really excellent and can easily transfer data from one help desk to another without any loss ... I highly recommend!
The migration went well.
We had a large amount of data to move so it took some time, but overall the process went well and our account manager was very helpful throughout the migration process.
Does exactly what it says it will do
Great sales, amazing support and product
Pros: Sales - I love when I communicate with guys who knows what, how and why to sell you something.
Support - When it comes down to support they do the extra steps to make sure everything is working what the support it's suppose to be in my eyes.
Product - do exactly what it says it will do
Overall: I want it to escape from a really really bad service to a better place easy and quickly and I did it thanks to them
Great and easy to use service.
Great and easy to use service. Made switching from one ticketing system to another very smooth and kept all existing tickets and data. Thanks.
Quick ticket migration from existing to a new ticketing system.
Setting up links to existing and new ticketing systems was easy. Setting up field mapping was very flexible and straightforward — quick ticket migration from existing to a new ticketing system.