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Import Tickets to Freshdesk with Ease

Automated Freshdesk Import

  • Import all Essentials
    Migrate the complete help desk archive: Tickets, Agents, Groups, Contacts, Companies, Notes, Replies, Custom Fields and Attachments.andDon't forget your Knowledge base: Categories, Folders, Articles with their Images, Tags, Attachments.
  • Maintained Record Dependencies
    Our tool keeps all connections intact, so in Freshdesk you have information that's easy to refer to.
  • Out of the box Import of Ticket Fields
    Import and match the default and custom ticket fields to keep all the valuable context.
  • Trial Import at No Cost
    You can test our tool to understand how it works and check the quality before you pay.
  • No Extra Fees for Comments and Attachments
    All tickets will migrate with their respective attachments and comments at no additional cost.
  • Instant Quote
    You get an exact quote for the import service right after you try the Free Trial Import.

Starts at as low as $1

Estimate your own price
The fee to import data to Freshdesk depends on the total amount of records that you have in the source help desk account.

Custom Import Options

  • Everything in automated import+
  • Extended Import Options
    Automatic doesn't cut it for you? Request a bespoke import service and get a personalized approach.
  • Any Data Source
    Import from a help desk that is not supported by our tool or any other source.
  • Migrate Only the Necessary
    Choose to import data within a specific time range or exclude tickets assigned to a particular agent.
  • Ample Import Control
    We will keep an eye on your import, so you have the time to concentrate on your work.
  • Get a Personal Account Manager
    We'll assign a person that will guide you and ensure the successful outcome of the import.

Starts at $599

Send a Request
The price of each package includes all the mentioned features and does not change if you don’t have other requirements. In case you want additional customization features, the price may vary.
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Import of Recent Tickets

Relocate any new tickets that you received during the import. Request this service if you're going to keep using the old help desk until the import is complete.

Repeat Import to Freshdesk

You can run the migration over with different settings. This service will delete all previously imported data and remigrate it with different conditions.
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Freshdesk Setup and Fine-Tuning

Get your agents to work with a ready-to-go tool. Our team can set up the automation rules, SLAs, triggers, and other settings according to your needs.

Integrating Freshdesk with other apps

Make your shiny new Freshdesk even more powerful and helpful by integrating it with the necessary apps and add-ons.
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Try a cost-efficient and straightforward way of importing data to Freshdesk.

Sign up to get a free demonstration or schedule a call with an expert.

Submit a request
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We can help import your data into Freshdesk in a quick, simple and cost-efficient manner.
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Should you have any questions about your Freshdesk import? We're here to help.
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